Here is a list of some of our common questions:
What payment methods are available?
We take all major credit cards.
Can I buy any of your previous designs? No extra stock?
We will keep some extra stock of the designs. Check out our Warehouse. If we dont have the size you want in stock there shoot us an e-mail and we will see what we can do about getting more printed for you.
How is my shirt printed?
We print all of your shirts in-house to guarantee the quality. We use state-of-the-art screen-printing processes, and do not use any iron ons.
How long does it take to get my shirt?
Each design will sell for a week, from Monday to Monday. On Monday we will put up a new design and order all of the shirts from the previous week. We will print them on Thursday and ship them out on Friday. From that point you will get your shirts based on what shipping you choose. Please be patient with us and allow up to two weeks to receive your shirt.
What if I ordered the wrong size?
If you ordered the wrong size send us anas quickly as possible. If we have a replacement for you in the size you want we will be happy to ship you a new one. The customer is responsible for the return shipping charges unless you are returning it due to a defect in the product or you received the wrong shirt.
How do I cancel my order?
If you need to cancel your order please e-mail us with your order number. Email Us You can only cancel your order if you have not received your shirt already.
What is your Returns & Exchanges policy?
We do not take returns. All of our shirts are made to order at the end of each week. If you receive a product that is damaged please.
How do you ship?
We’ll ship your shirt to you via USPS First Class Mail and shipping is only $3.95 (for 1 item). There are no hidden shipping charges or crazy handling or packing fees. For those ordering more than one item we do offer lower combined shipping rates according to the rates that USPS charges (based on weight). You will be provided with a shipment notification at the time of shipment.
Are you shipping international?
Right now we are only shipping domestic. We may offer international shipping in the future.
Design / Artist Questions:
Who designs your tees?
Most of our tees are designed by various artists. Occasionally someone here at BeTheLight will draw something up.
What do the artists get for printing with you?
We pay each artist $1 per shirt sold and the artist keeps full rights to their design. The artist will also receive the t-shirt they design.
How do I submit a design?
Click here to
Here at Be The Light Tees you can rest assured that your personal information will never be rented, sold, or otherwise shared with any third party. Of course, this excludes the sharing of your shipping address with one of our shipping providers, UPS, or USPS, in order to ship you your shirt. This also excludes the transmitting of your credit card information (fully encrypted), in order to process your payment. These two exceptions are completely normal and necessary for any transaction to take place on any website where a physical product is being sold.